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Staff and Skills Issues in the Tourism and Hospitality Sector

Event Details

This seminar will explore the continued impact of labour issues, service charges and tips, the national living wage, the Modern Slavery Act and the effect of Brexit on labour migration in the sector.

The event is run in conjunction with the ICAEW Tourism & Hospitaliy Group and The BHA and chaired by Gareth Jones, Audit and Advisory Partner of Hospitality and Head of Hospitality & Leisure, Mazars.


17:30: Registration 

18:00: Jon Claypole, Partner, Tax Investigations and Employer Solutions, Mazars

  • Tips
  • Gratuities
  • Service Charges and Troncs
  • National Minimum Wage
  • Staff Accommodation and Staff Uniforms

18:20: Richard Karmel, Partner, Business and Human Rights, Mazars

  • Modern Slavery Act and the supply chain responsibilities in the hospitality sector

18:40: John Guthrie, Employment Policy Adviser, BHA

  • Skills and labour migration in the hospitality sector and mitigating the effect of Brexit

19:00: Q&A Panel Session

19:30: Networking Drinks

20:00: Close


Jon Claypole, Partner, Tax Investigations and Employer Solutions, Mazars

Jon is an expert in the hospitality and leisure sector advising clients on investigations by HMRC, employment tax issues and the National Minimum Wage. He leads Mazars’ national tax investigations and employer solutions team in London and has significant experience of advising hotels and restaurants on the implementation of troncs.

Richard Karmel, Partner, Business and Human Rights, Mazars

Richard is responsible for Mazars’ award winning business and human rights reporting line in the UK.
Along with his team, Richard has devised an innovative service to help protect the reputation of businesses whilst ensuring they comply with their social and environmental obligations.

He is a lead member of the project team for the Reporting and Assurance Framework Initiative which launched a Reporting Framework in February 2015 that is a guide for companies on what good reporting of their human rights performance looks like. In its guidance to the Modern Slavery Act, the UK government recommends that companies apply this Framework. In September, the team will launch the related Assurance Guidance to act as a guide for both internal and external assurance providers.

Richard has particular expertise in advising companies on how to align their procedures with the intent of the Modern Slavery Act and how to better understand and react to behaviours taking place in their supply chains.

John Guthrie, Employment Policy Adviser, BHA

John was appointed Employment Policy Adviser in April 2016. He has been involved with the Association’s work over the last five and a half years working with Ufi on the Association’s major policy reports, the submission to the DCMS Select Committee Inquiry on Tourism and our contributions to the Low Pay Commission. In his new role, he will take responsibility for the Association’s evidence to the LPC and all other employment issues.

John’s background was in Human Resources where he spent 25 years with Cadbury Schweppes, Grand Metropolitan (now Diageo) and the Hilton Group. He has a strong knowledge of the pubs, restaurants and hotels sector and understands the crucial role that people make in our businesses.

Gareth Jones, Audit and Advisory Partner of Hospitality and Head of Hospitality & Leisure, Mazars

Gareth leads the Hospitality and Leisure team at Mazars. He has a wealth of experience in advising owner managed and entrepreneurial businesses.

Gareth has advised a large number of hospitality and leisure clients and can offer fresh insights on the current challenges facing the sector. He works closely with the tax advisory and corporate finance teams ensuring all clients receive a fully integrated service. He is also chair of the ICAEW Hospitality and Tourism group.



The event is free to all however spaces are limited so please do ensure that you book your place

Click here to register for this event

Event Details

Thu 28 Sep 2017
6 p.m.