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17

Feb
2017

Deloitte 2017 Technology Industry Outlook

What trends could affect tech marketers as they seek to connect with customers this year? Enterprise digital transformations, interindustry collaboration, and a global war for talent could play a significant role.

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17

Feb
2017

ReviewPro propels growth in Asia Pacific with key new partnerships

ReviewPro, world leaders in Guest Intelligence solutions for the hotel industry, is expanding rapidly in Asia Pacific. Building on its already large client base, the company has signed a number of key new partnership agreements in the region. Also, it was recently announced that Chinese technology giant Shiji acquired a ...

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17

Feb
2017

New study reveals hoteliers envision similar industry technology in 2020 as ten years ago

While hoteliers anticipate highly-sophisticated and 'digital native' hotel guests in 2020, their plans for industry technology remain stuck in the early 2000s. This is the startling research finding from 'The Hotel Industry in 2020' carried out by Peter O'Connor, IDeaS Revenue Solutions, Revinate and SiteMinder. The study compiled survey ...

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16

Feb
2017

The Hotel Matrix: How Information Shapes Success in Hospitality | By Dean Minett

Remember that scene at the end of The Matrix where Neo sees the entire world in binary code? Armed with the understanding that everything is information, he can suddenly do whatever he wants. Not even the secret agents can compete with his ability to access and interpret data.

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16

Feb
2017

Mercure Launches Its First Bot And Share Its Local Stories With You

The Mercure brand is launching its BOT, an up-to-the-minute instant messaging solution available on Facebook and Messenger. Offering a hotel experience anchored in a specific locality is the very essence of the Mercure brand and its venues. Everything from design to food is geared towards helping guests grasp what makes ...

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16

Feb
2017

Hoteliers Comb the Ranks of Tech Workers to Gain an Edge | nytimes.com

The front desk manager or housekeeper may epitomize the hotel employee, but the hospitality industry is increasingly dependent on tech workers, vacuuming data scientists, web designers and other experts into its ranks. More than ever, guests look to their phones and computers to research, book, stay in and communicate with ...

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16

Feb
2017

ZUMATA Wins 2017 IBM Choice Award for Top New Business Partner

ZUMATA today announced that it has been named a winner of the IBM Choice Award for Top New Business Partner. Honored at the IBM PartnerWorld Leadership Conference in Las Vegas, Nevada, United States, ZUMATA was recognised for its ability to leverage IBM Watson's suite of API's in formulating ...

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17

Feb
2017

Sir Adam Amsterdam Installs dormakaba Saflok RFID Electronic Door Locks

dormakaba Group, provider of Saflok and Ilco RFID and mobile access security solutions, announced the Sir Adam Amsterdam hotel in The Netherlands, implemented its Saflok Quantum RFID electronic door lock system. Sir Adam is located in the first eight floors of Amsterdam's landmark A'DAM Toren tower overlooking the ...

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16

Feb
2017

Personalizing Hotel Guest Experience by Leveraging Tech | By Josephine Wawira

Providing personalized experience to guests is key to having a competitive advantage in the hotel industry. For instance, if a guest requests his/her room to have a jacuzzi, they have a reason for that; perhaps immersing themselves in that tub is the best way for them to relax. If ...

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15

Feb
2017

Puzzle Partner Signs Hotel Technology Innovator hospitalityPulse™ as New Client

Leading B2B travel and hospitality technology marketing agency Puzzle Partner announced today that it has been named agency of record (AOR) for hospitalityPulse, the innovative hotel technology company based in Santa Cruz, California. Puzzle Partner will support hospitalityPulse through strategic and tactical marketing initiatives, including messaging, communications, public relations, and ...

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