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May
2013
The Big Questions - 13th May 2013
- How useful will the new TripAdvisor update be to your business, do you think you should be inviting guests to review your hotel / restaurant or should it be an organic process?
- It has been commented that there is a direct correlation between social media and REVpar, are you looking at ...
May
2013
The Big Questions - 6th May 2013
- How often does your firm benchmark itself against competitors? Do you find it a useful form of measurement?
- Will Sabre’s most recent product release GetThere Connect change the corporate booking market? If so, how?
- UK consumer sentiment about disposable income is at a two year high. Which marketing tools ...
Apr
2013
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Apr
2013
The Big Questions - 29th April 2013
- Last week Passkey announced that their bookings have grown by 40% from last year. What do you think has prompted this growth?
- How does your company look to ensure conversion of bookings online?
- The guest experience…how is your company differentiating itself from competitors?
- Does your hotel follow a rate ...
Apr
2013
The Big Questions - 22nd April 2013
- The Marriot has teamed up with design innovation firm IDEO to ‘design rooms for behavior’s, how does your firm look to adapt its service and provision for consumers?
- Worldhotels’ have just announced, how their new soft franchise model will work. How do you think this will affect Revenue Management ...
Apr
2013
Don’t Get Frozen Out
Carl Weldon on Google’s pandas, penguins and passion for hotels
Think Google…think Google algorithm updates. Panda and Penguin are the code names for two significant updates to the way the Google Search ranks and looks at websites. See below for more details but essentially one is checking for ...
Read moreFeb
2013
Taking the Pill - the Tablet Revolution
The recent Hospitality Show in Birmingham showcased how some of the latest technologies could be used by the hotel sector, to increase efficiency and make hotel stays that bit better.
A major shift that has occurred in the hotel sector in the past five years is that system suppliers have ...
Read moreFeb
2013
In the Spotlight… Kate Roberts, Senior Director Information Resources Field Operations, Marriott Hotels
Kate Roberts was awarded IT Professional of the Year, at the HOSPA Awards Lunch in December of last year. Kate has worked her way up within Marriot, and is now responsible for IT within the whole of Europe. We caught up with Kate to hear more about her time in ...
Jan
2013
In the Spotlight… Clinton Campbell, Group Revenue Manager, Apex Hotels
In December, Clinton Campbell was awarded the HOSPA Revenue Management Professional of the Year award at the annual Awards. The Group Revenue Manager of Apex Hotels, we caught up with Clinton recently to hear a little more about his role within Apex, winning the award and predictions for the hospitality ...