HOSPA Hospitality Finance, Revenue and IT Professionals

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The latest 'food for thought' from HOSPA on trends and hot topics affecting those working in the hospitality industry. On a regular basis we will post on the blog across a range of issues that impact the everyday working lives of HOSPA members, to help them become more informed, up to date and be able to debate on the key issues impacting the hospitality industry.


31

Jan
2013

In the Spotlight… Clinton Campbell, Group Revenue Manager, Apex Hotels

Written by Jo Huey.
In December, Clinton Campbell was awarded the HOSPA Revenue Management Professional of the Year award at the annual Awards. The Group Revenue Manager of Apex Hotels, we caught up with Clinton recently to hear a little more about his role within Apex, winning the award and predictions for the hospitality ...

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05

Nov
2012

Look no further than HOSPACE 2012

Written by Jo Huey.
‘Taking the Investment Forward – Making the Most of the Investment in Your People and Business to Create Value’, to be held at the Sofitel London Heathrow, at Terminal 5 on Thursday 22nd November 2012.Setting the scene for HOSPACE 2012 will be a special ‘Leaders Panel’ discussion on the current ...

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19

Oct
2012

Are you ready for RTI?

Written by Jo Huey.
On a chilly autumn evening in October, over 40 HOSPA members gathered at the offices of Mazars at Towerhill, London, to listen to an excellent and informative presentation on Real Time Information from Maggie Anderson at HM Revenue and Customs. This subject was essential listening for those working in finance ...

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05

Oct
2012

Five Minutes with Angela Vickers - Managing Director of Apex Hotels

Written by Jo Huey.
HOSPA Chief Executive Carl Weldon recently met up with Angela Vickers Managing Director of Apex Hotels who is a member of the Leaders’ Panel at HOSPACE 2012 What was it like going from Finance Director (FD) to Managing Director (MD)?My first action was to give the General Managers more autonomy. ...

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27

Sep
2012

Snapshot Opinion on free Hotel Wi-fi Access by HOSPA Chief Executive Carl Weldon

Written by Jo Huey.
A major dilemma for the hotel industry is whether the internet should be offered free to guests, or at a price.With this in mind, I was particularly delighted this month to be asked to lead a discussion for ‘En Passant’ (EP) magazine’s ‘Emerging Business Leaders in Hospitality Network’ on the ...

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03

Sep
2012

HOSPA Revenue Management Programme takes off

Written by Jo Huey.
It is now almost two years ago that we received the funding from the Savoy Educational Trust to enable HOSPA to develop and launch the Education and Training Programme in Revenue Management. This September we are finally now able to offer all three stages of the programme, with the learners ...

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16

Jul
2012

HOSPA Quiz Night 2012

Written by Jo Huey.
This year's Quiz Night took place on Thursday 12th July at the Prince of Wales, Drury Lane for the second year running. The quiz saw nearly 100 attendees spread across 17 teams, and as always, with the brain teasing Sarah Dovey as Quiz-master at the first ever HOSPA Quiz.The quiz ...

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11

Jul
2012

5 Minutes at HITEC - with Ted Horner, International IT Consultant of 24 years

Written by Jo Huey.
Wi-fi and the issuesFor the majority of hotels, meeting guest expectations when it comes to internet, has not been achieved. So in my opinion, hotels need to educate their guests on the Wi-fi service they offer, perhaps advising them that the free internet is really only suitable for emails and ...

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10

Jul
2012

Why hotels are still learning from the airlines – who take another step ahead…and why real hospitality still works in hotels

Written by Jo Huey.
A traveller’s guest experience in hotels and airlines while travelling to HITEC in USA.I stayed in a hotel in Boston (a very nice one via Expedia who managed to offer me a 4/5 Star Hotel for three nights and save me £100 versus a well-known major hotel group via their ...

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