The Hospitality Professionals Association has seen a 15% jump in its membership since its recent structural overhaul – with more and more hospitality specialist leaders recognising the value in career-long networking and the learning opportunities offered by HOSPA.

Jane Pendlebury, CEO of The Hospitality Professionals Association (HOSPA), spoke to Sun Online Travel about how to find a bargain or get a free upgrade when wanting to book a hotel stay.

​In our latest guest post, CEO of HOSPA Jane Pendlebury reflects on the past year and discusses her predictions for the hospitality industry in 2022.

Hospitality was badly hit by Covid, Brexit and a staffing crisis in 2021 – with serious knock-on effects for the meetings and events sector. Here Jane Pendlebury, CEO of HOSPA, give us a heads up about hospitality trends for the coming 12 months and what it means for event professionals.

The Hospitality Professionals Association has launched a campaign to highlight and celebrate the wealth of opportunity available in the hospitality industry as it seeks to help people recognise the enormous potential for progression – with an emphasis on grass roots education.

The Hospitality Professionals Association (HOSPA) has launched the Share Your Success campaign to highlight and celebrate the wealth of opportunity available in the hospitality industry amidst the ongoing staffing crisis.

​However, the data reports the cancellation rate to be almost three times that of 2019, and proposes these figures are set to rise “exponentially” as the Omicron surge continues

​As part of the support, businesses in the hospitality and leisure sectors in England will be eligible for one-off grants of up to £6,000 per premises

The hospitality industry “must convince” people of the career opportunities afforded by the sector, says veteran hotelier and President of HOSPA (Hospitality Professionals Association) Harry Murray MBE.

People might be at the heart of hospitality, but technology is the essential helping hand, says Jane Pendlebury, chief executive of Hospa.

HOSPA, the Hospitality Professionals Association, has overhauled its membership at all levels in a bid to make its services more accessible to professionals working in the industry – as it offers its basic membership level free to hoteliers.

"I loved the diversity of this entry – such a lot of technology implemented to deliver a new business opportunity during the pandemic. From rebottling wine to online enhancements and a TV channel, the vision and co-ordination of the project was impressive." 

Our CEO Jane Pendlebury was Interviewed by Stir It Up Magazine about how the Hospitality Sector was preparing for summer

“The experience and expertise the Heyward team brings really will help us to enhance and build on our long-standing reputation for educational excellence within the hospitality industry.” 

Our CEO Jane Pendlebury comments “We’re delighted to partner with the team at HTNG for this year’s HOSPACE. The pandemic changed so much for everyone in our industry, and it’s now imperative to turn to technology to help us rebuild and recover.” 

Our CEO Jane Pendlebury comments “Post Freedom Day, a lot of hotels are considering keeping some of the processes in place"

Our CEO Jane Pendlebury comments “The data is somewhat surprising. Of course, ordinarily most hotels would generally be pleased with that level of booking, however given the present circumstances surrounding holidaying abroad, I’d have thought that the South West, a prime location for coastal and rural UK ‘staycations’ would be experiencing even higher levels."

Our CEO Jane Pendlebury comments on the success of the recent Covid restriction free trial.

"I think we have to dive straight back in there and do our very best. And the hospitality industry, as we have proved time and time again, is very versatile, very innovative and very quick to adapt."

Jane Pendlebury, CEO, HOSPA

Our CEO Jane Pendlebury weighs up on the effect brexit has had on the hospitality talent pool

Designed to help hoteliers, the package offers “short, sharp, insightful advice pieces that can be used to enhance and streamline operations to maximise and take advantage of the high levels of post-lockdown demand”.

Our CEO reflects on the impacts staycations have on the wider hotel market

Our CEO Commented “The £18,000 figure quoted by the Chancellor, whilst ample for smaller businesses, isn’t enough for bigger hospitality businesses, hotels and hotel groups – the largest employers, with the largest overheads,”

Our CEO Commented "(The sector) will be unsteady for a long time yet - and very much in need of assistance."

Our CEO Commented "Huge congratulations to our outstanding learners and all our prize-winning highest achievers, who have each demonstrated outstanding commitment to their careers, combining study with demanding full-time roles in the hotel and restaurant industry during these challenging times."

Our CEO Commented “HOSPACE 2020, as a hybrid affair, means it’s both safe to attend and extremely beneficial, thanks to the wealth of hospitality insight and knowledge on offer to a sector in need,”

Our CEO Commented "As a sector, we've been incredibly grateful for the support we've received from the government. It's served to keep many of us going through the most challenging of times."

Our CEO Comments on the new lockdown, and the extension of the furlough scheme

'Hospitality Professionals Association (HOSPA) has created the scheme, encouraging hotels to sign up and offer special rates, upgrades or added treats with bookings.'

Our CEO, Jane Pendlebury comments: “The latest preventative measures are set to squeeze an industry which is already at breaking point. Hospitality businesses simply have no room for any further loss of income and are in desperate need of help."

Our CEO, Jane Pendlebury, was on BBC National News giving her thoughts to the new Job Support Scheme

"HOSPA, the Hospitality Professionals Association, is launching #SleepOverToHelpTurnover as it bids to help maintain the momentum of the industry’s recovery."

Our CEO comments on the impacts of the 10PM closure laws

Our CEO discusses the impacts of the ending of furlough in October

Our CEO Jane Pendlebury has called for an extension of furlough

Our CEO Jane Pendlebury Comments on why her members are crucial to successful hospitality businesses.

Our CEO Jane Pendlebury Commets “Avoid requesting early or late check-in times to help free up more time to clean rooms.”

HOSPA, the Hospitality Professionals Association, and Profitroom, a leading SaaS supplier to the hospitality industry, along with Tregenna Castle Resort, a luxury hotel, have compiled some top below, which helps guests get the best value from their bookings

Our CEO Jane Pendlebury Comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs – with the £1,000 job retention scheme offering yet further assistance here.”

Our CEO Jane Pendlebury Comments “We’ve seen coastal hotels and those in traditionally popular destinations, such as the Lake District, enjoy a bumper few weeks as UK-based travellers look to escape post-lockdown. The picture has been far from rosy for other operators.”

Our CEO Jane Pendlebury Comments “Hotels are taking this incredibly seriously. They understand guests’ confidence is key to their success.”

Our CEO Jane Pendlebury Comments "Hotels and restaurants need to offer a recognisable service, but one that's safe and fits within the relevant guidance."

Our CEO Jane Pendlebury Comments "Hotels that are coastal-based are booming, while those on the city centers are seeing a complete dearth in bookings by contrast."

“We were really keen to find out how hospitality businesses had fared during the reopening phase. Looking at the results of our survey, whilst revenues are down considerably, a big plus is that such a large proportion seemed to fare better than initially expected.” 

Our CEO Jane Pendlebury comments “With safety measures seeming to work, and guests seeming to abide by them, we’re hoping that, as an industry, we can build on this initial positivity to try and bounce back

Our CEO Jane Pendlebury comments “Fantastic to see the Government respond so positively.”

Our CEO Jane Pendlebury reflects on the great news

Our CEO Jane Pendlebury comments on the Latest announcements from Downing street on their press release on the 8th of July.

Our CEO Jane Pendlebury comments on the Latest announcements from Downing street, regarding the Hospitality Industry

Our CEO Jane Pendlebury comments “The reduction will provide businesses operating on wafer-thin margins with some essential breathing space, helping them to recover and rebuild, as well as to retain more jobs."

Our CEO Jane Pendlebury comments “The reduction in VAT is absolutely massive news for the hospitality industry.”

Our CEO Jane Pendlebury comments "The vast majority of pubs and restaurants are welcoming and opening with enthusiasm,”

Our CEO Jane Pendlebury comments on the re-openings of the hospitality sector

Our CEO Jane Pendlebury comments "I think the vast majority of pubs and restaurants are welcoming and opening with enthusiasm,"

Our CEO Jane Pendlebury comments on the latest re-opening developments

Our CEO Jane Pendlebury comments "The decision to allow hotels in England to open from 4 July using reduced social distancing measurements gives them “a workable margin’"

Our CEO Jane Pendlebury comments on the changes to the social distancing rules

“No doubt there’ll be muted celebrations in hotels all around the country as we look to start moving forward again.”

Our CEO Jane Pendlebury comments on the re-opening of the Hospitality Sector on July 4th

Our CEO Jane Pendlebury comments on the re-opening of the Hospitality Sector

"This changes considerably though as the distance is reduced. The proposed 1-metre distancing equating to a 2-metre diameter of space, allows for around 45% of revenue"

'If hoteliers and other restaurateurs are creative in their approach, they can work to increase those margins by implementing a variety of measures. This at least gives them a chance to head in the right direction, enabling the opportunity to develop a workable service."

“Having a definite opening date means hospitality can finally see a way forward – with the relaxation of the social distancing rule a huge relief for hoteliers and others in the industry.” - Jane Pendlebury HOSPA CEO

Our CEO Jane Pendlebury comments on the announcement being a “huge relief” for the industry.

“I’ve taken great hope and a real sense of optimism from the reaction of hospitality operators across the sector,” said Jane Pendlebury, CEO, HOSPA. “Although likely to be much changed, our industry certainly won’t be undaunted by the challenges that face us. Together we’ll come through this crisis stronger and more resilient.”

Read the Latest Article by Katherine Doggrell, Editor of the Hospa Ovdrview Magazine

Listen to Jane Pendlebury contribute on behalf of the hospitality industry on a podcast - the relevant part for restaurants starts at around 20 minutes.

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Our CEO Jane Pendlebury, comments on the reaction to the new extension

Our CEO Jane Pendlebury, comments “sustained support from the Government is needed if there’s to be a viable hospitality industry once the pandemic has finally passed”.

Our CEO Jane Pendlebury, comments 'The extension of the furlough scheme is a hugely welcome development for the hospitality industry'

Our CEO Jane Pendlebury, comments on the extension of the furlough scheme

'Jane Pendlebury, the CEO of HOSPA, welcomed the extension but added that the prime minister’s suggestion that hospitality businesses could begin to reopen in July was “enormously ambitious”

 Our CEO Jane Pendlebury, comments on the latest technological changes happening within the Hospitality industry as a result of COVID-19

'HOSPA, the Hospitality Professionals Association, has opened up its educational courses, welcoming a fresh intake of learners'

'According to a study by Hospitality Professionals Association (HOSPA) more than a quarter of the UK hotel operators will remain open during the COVID-19 pandemic.'

'A study by HOSPA found that even while shut though, the majority of hotels surveyed still have at least some capacity of staff who remain on-site'

'The study by HOSPA, which looks at how the sector is faring during the coronavirus crisis, questioned more than 60 hospitality industry leaders'

This article highlights the results HOSPA has collected from the surveys it sent out to 60 members

'HOSPA CEO Jane Pendlebury reflects on a sector which has pulled together to face a bright future.'

In the latest in a series talking to members of the sector during the COVID-19 outbreak, Emily Newman interviews Jane Pendlebury, Chief Executive, HOSPA

Our CEO Jane Pendlebury comments on the potential impacts on the hospitality sector if Government-backed financial support isn't reached

Our CEO Jane Pendlebury comments on how the HOSPA Crisis Support hub can help Hospitality firms

Our CEO Jane Pendlebury reveals the Latest HOSPA Crisis Support page

Our CEO Jane Pendlebury reveals the Latest HOSPA Crisis Support page

Our CEO Jane Pendlebury has written an article on the latest updates within the Hospitality industry during this ever-changing time

Our CEO Jane Pendlebury comments on how Coronavirus has caused the cancellation of many weddings and what it means for the Hospitality industry

Our CEO Jane Pendlebury comments on the latest Government promise to pay 80% of the staff wages

Our CEO Jane Pendlebury reflects on the latest Coronavirus updates

Our CEO Jane Pendlebury comments on the benefits of the Governments promise to pay 80% of the staff wages

Our CEO Jane Pendlebury comments on the effects on the hospitality industry

Our CEO Jane Pendlebury comments on the benefits of the Governments promise to pay 80% of the staff wages

Our CEO Jane Pendlebury comments on the latest policy proposals to combat the economic effects of Covid-19

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19

Our CEO Jane Pendlebury comments on the latest measures to combat the economic effects of Covid-19, and how it impacts Bakery businesses

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the larger businesses within the Hospitality Industry

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the Hospitality Industry

Our CEO Jane Pendlebury comments on the latest UK Budget and what it means for the Hospitality Industry

Five minutes with… Jane Pendlebury HOSPA CEO

Our CEO, Jane Pendlebury, expresses concern about the direct implications of a points-based immigration system on the hospitality sector.

Our CEO, Jane Pendlebury, expresses concern about the wider implications of a points-based immigration system on the hospitality sector.

Our CEO, Jane Pendlebury, highlights the importance of continued investment to meet the in-room WiFi speeds that guests expect.

Our CEO, Jane Pendlebury, shares her views on the impact a ‘cashless society’ could have on the hospitality sector.