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Jane Pendlebury

An IT solution provider to meet all the needs of your hospitality and wellness business


Founded in 1990, HRS Hospitality & Retail Systems was created to provide a superior customer experience for service industry companies and their clients. Today, HRS provides innovative Cloud Management solutions for hotels, restaurants, retail chains, stadiums, spa, and fitness clubs, these include, Oracle Hospitality OPERA Cloud, MICROS Simphony Cloud, and TNG Cloud.


Global reach and customer care


HRS operates in eighty other countries as well as the UK and offers an impressive portfolio of products and services, these include pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, a 24/7 local language technical support line, plus a wide range of other professional customer services. HRS is a global IT solution provider with an excellent reputation for high-quality service and is a proactive contributor to the Hospitality Industry.


Oracle Hospitality

HRS Hospitality & Retail Systems is Oracle’s largest global hospitality partner, providing support to more than 9,000 customers. Oracle Hospitality has over forty years of experience in the provision of technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Cloud-based, mobile-enabled, and with open APIs, the OPERA Cloud PMS (Property Management System) and Simphony POS (Point Of Sale) systems will accelerate innovation, increase revenue, lower IT costs, and maximize operational efficiency.


TNG Cloud

TNG by HRS has been developed to manage all the processes involved in the running of a successful wellness or health business and is widely used in hotels, fitness centers, and entertainment complexes.


TNG will optimize occupancy, calculate commission, manage subscriptions, and take care of the memberships. The system can handle flexible and customizable business processes, making it the perfect tool for spa and wellness operations of all sizes.


Whether it is an individual session with a personal trainer, a group fitness class, or a high-end training session with electrical muscle stimulation (EMS), TNG will provide the necessary access control between different levels of membership. Any fitness club management function can be handled by our system.


Because of its architecture, TNG by HRS is an excellent choice for hybrid businesses like hotels that have recreational programs. Booking rooms and scheduling appointments can all be processed within this single system.


All the important features that a resort business requires, such as open-door activities, excursion bookings, equipment rental, tickets sales, and access control management are features that have already been built-in.


TNG Go! for your waiters

HRS Hospitality & Retail Systems is proud to announce the release of TNG Go!, its latest Food & Beverage add-on, that can be fully integrated with Oracle MICROS Simphony. Designed from the outset as an Android or iOS app, with a focus on restaurant staff, TNG Go! puts check opening, ordering, and re-orders in the hands of the servers whilst they are out on the floor engaging with guests. The immediate benefit of improved service levels leads to a higher check average, increased positive guest reviews, and enhanced tips for the server.

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