Manchester’s Iconic Lowry Hotel blends seamless service with seamless reporting following digital transformation.
Percipient announced that the iconic, Manchester-based Lowry Hotel, has deployed Sage Intacct. As part of a digital transformation, Sage Intacct will support superior reporting, intelligence and management insights, instilling agility from which to launch new services, and scale to support business growth.
Having identified a need for a new platform, The Lowry selected Sage Intacct following a review of the market and a subsequent shortlist, which included Xero and Oracle. The decision was based on its flexibility and ability to integrate with existing systems, while Percipient’s extensive experience in the hospitality industry made it a natural fit when choosing a partner for the project.
The perpetual intelligence within Sage Intacct means that The Lowry Hotel can behave more agilely because department heads can access the latest insights and make decisions accordingly. For example, Sage Intacct integrates with ProcureWizard to provide an overview of suppliers and spending so that relationships can be strengthened, economies of scale exploited, and discounts negotiated where relevant.
This intelligence also means that The Lowry Hotel has a live P&L, so you can click on it at any point to see where the business is at. While the idea of a continuous close seems a far-off concept, this capability brings the idea much closer to fruition. This level of automation has massively expedited the team’s quest to move to a completely paperless department, reducing the amount of paper used by around 70%.
Louise Longden-Scott, Financial Director at The Lowry Hotel, comments. “Not only did Sage Intacct meet all of our functionality requirements, but it was incredibly easy to use, intuitive and crucially, out of the box. Its multi-tenant cloud architecture, APIs for easy integration with third-party systems, and scale meant that it felt like a platform which would support us well into the future, and flex to accommodate new initiatives and innovations we might want to explore.”
“As well as being so easy to use, we’re saving so much time through its ability to just process everything in the click of a button. Everything is integrated, and the Accounts Payable (AP) offers more automation, which expedites the processing of Purchase Orders (POs) and payments, which equates to around 20% in time saved. More than that, the risk of inaccuracies as a result of manual error is all but removed, and the way in which we communicate with our suppliers is far slicker. Month-end is quicker, and there is further potential to improve. The intelligence within it is just a game changer. The team can ask questions or seek more insight into a particular invoice or transaction, and Sage Intacct generates the relevant data analysis in seconds.”
“Percipient has extensive experience in the hospitality industry and a great deal here in Manchester. This experience, combined with first-hand and in-depth knowledge of the system, made for a smooth and fast deployment, but they continue to provide great support now that we’re live. They are so responsive, and in the event of us having to e-mail a query they quickly give us confidence that they’ll resolve it, and we’re looking forward to a continued partnership as we navigate our next chapter.”
“Sage Intacct represents a robust, scalable platform from which to manage our financials, providing the business with access to in-depth management information in a timely and user-friendly manner. The ability to make faster, more informed decisions is crucial in capitalising on new opportunities and mitigating risk, and with Sage Intacct at our helm, we’re confident that we’re in the best shape to deliver against the high standards which our brand is synonymous with.”
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